Physician Director of Medical Operations
San Diego, California, United States

Job Summary

Occupation Physician
Specialty Occupational Medicine
Degree Required MD/DO
Position Type Full-Time
Work Environment Hospital
Location Atlanta, Georgia, United States
Visa Sponsorship No

Job Description

Last Update: 9/13/24
Start Date:As soon as credentialed

Contract Length: Perm

Shift Details: Set schedule

Schedule: Set schedule

Work Details:

Responsibilities:
Ensures quality and patient safety through the execution of clinical model across markets and service lines

Manages key clinical and financial metrics including but not limited to PI’s, CMP, case length, days to first recheck, Specialist Referral Rate and other disability management and referral pattern metrics delivered by Clinical Analytics, holding clinicians accountable

Monitors and coaches clinical outcomes and intervenes in outlier cases

Maintains clinical proficiencies in patient care and EMR/PM systems to support the ability to coach and fill in as needed. Identifies need for Coding and EMR Specialists intervention for field re-training.

Participates in appropriate risk management activities

Drives patient and client experience/satisfaction metrics such as TAT, NPS, NPER, ENPS

Mentors clinicians on service delivery (e.g. managing difficult patients)

Works collaboratively with therapy and operations to ensure optimal support and workflows to foster caring environment for treatment

Maintains and leverages relationships with employers, payers, referral sources, networks, local communities, stakeholders to drive market growth while responding to requests within 24 hours

Mentors and coaches clinicians regarding the clinical model, outcomes, business metrics, patient/client satisfaction and center management

Develops colleague success through all aspects of the talent life cycle for clinicians within the area including recruiting, hiring, onboarding, orientation, mentoring/development, engagement, retention, performance management and succession planning

Ensures patient care delivery teams are functioning at an optimal level

Fosters an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement and reward and recognition

Leads and promotes collaboration across multiple disciplines and teams to achieve clinical and business outcomes

Develops and executes action plans to address gaps in financial performance and growth across service lines to achieve the annual business plan

Plans and executes strategies as well as new clinical and business processes within the region

Manages clinical staffing and personnel costs

Manages and monitors key clinical and financial metrics including efficiencies, cost per encounter, coding and documentation, and others, while understanding the relationship between these and financial outcomes

Practice Setting:

Clinic
Travel Logistics:

Specific travel client will pay for: Relocation assistance (when applicable)
Requirements:

Board Certification: BC in Occupational Medicine, or other Primary Care specialty (such as Emergency Medicine, Family Medicine, or Internal Medicine)
License Required: Active GA license
DEA: Unrestricted license for state of jurisdiction
Minimum Experience Required:
Minimum five years directly applicable experience including relevant clinical and supervisory experience for clinical scope

Preferred three years of experience in managed care, physician management and occupational/preventive medicine consulting with employer groups

Experience developing and leading medical quality improvement programs, preferably in a managed care setting

Understand relevant worker's compensation laws, state medical board requirements/processes and risk management processes