The Quality Improvement Coordinator plays an essential role in supporting quality initiatives by assisting with data entry and extraction of healthcare quality metrics. The role also involves providing administrative support, such as coordinating meetings, tracking performance metrics, and ensuring policy compliance. We are seeking an organized and detail-oriented individual with strong communication and problem-solving skills.

Key Responsibilities

Data Management & Reporting:

• Input and manage healthcare quality data within internal and external platforms (e.g., Excel, EPIC, RedCap).
• Perform basic data extractions and generate reports for key performance indicators (KPIs).
• Assist with data quality checks to ensure accuracy and consistency before submissions.
• Prepare performance summaries and simple presentations for management.

Administrative Support:

• Support the Director of Quality with scheduling, meeting coordination, and preparing agendas.
• Maintain calendars and track deadlines for ongoing projects.
• Organize and facilitate cross-functional meetings between clinical and administrative staff.

Audit & Quality Compliance:

• Conduct basic audits of clinical records to ensure compliance with standards and policies.
• Identify missing documentation and follow up with staff to ensure records are complete.
• Assist with monitoring clinical compliance and provide feedback when needed.

Quality Improvement & Program Support:

• Support quality initiatives by assisting with data analysis and tracking progress on KPIs.
• Monitor improvement activities and highlight areas of concern or success.
• Help prepare for accreditation processes and external audits by organizing data.

Communication & Collaboration:

• Serve as a liaison between clinical teams, quality management staff, and external partners.
• Participate in quality-focused meetings and provide input as needed.

Education:

• Bachelor’s Degree in Public Health, Healthcare Administration, or a related field is preferred but not required.

Experience:

• Experience in healthcare, data entry, or quality assurance is a plus.
• Familiarity with EHR systems (e.g., EPIC) and healthcare metrics is desirable

Since this position will require the selected candidate to engage in regular contact with children in the form of care, guidance, supervision or training, you will be required to meet the requirements of the Child Protective Services Act, including the Pennsylvania State Police criminal background check, the Pennsylvania Department of Welfare child abuse criminal background clearance, and an FBI finger print based federal criminal records check. The selected candidate will not be allowed to commence working until all three (3) are completed satisfactorily.

Covid Vaccination is a requirement for employment at Jefferson for employees working at Jefferson’s clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.

About Jefferson

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. [Register to View] target="_blank">Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. [Register to View] target="_blank">Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. [Register to View] target="_blank">Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educa­tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.