JOB SUMMARY

The Regional Medical Director plays a pivotal role in overseeing and coordinating all aspects of medical care and service quality at the regional level. As a key member of the Administrative Management Staff, this individual collaborates closely with the Market Medical Director and Executive Leadership to develop comprehensive service and program plans, as well as determine optimal delivery sites and operational hours. The director's responsibilities extend to ensuring the smooth daily operations of healthcare centers, working in tandem with local medical directors and center staff. This collaborative approach aims to maintain a consistent standard of high-quality patient care across all facilities. By bridging the gap between administrative strategy and on-the-ground medical services, the Regional Medical Director is instrumental in creating a cohesive, efficient, and patient-centered healthcare system within the region. This role is divided between 50% administrative oversight and 50% direct patient care.

DUTIES AND RESPONSIBILITIES

• Provides leadership for several activities related to the delivery of medical care and clinical services such as cost management, utilization review and quality assurance.
• Collaborates in the development and periodic review of written clinical policies, guidelines and protocols for the clinic's functioning and responsibilities of the clinicians.
• Works closely with insurance plans to meet defined clinical goals.
• Participates in the development and implementation of disease management programs and supervises risk coding.
• Participates in the recruitment and selection process for medical provider staff.
• Plans, assigns, and directs work; assesses and appraises provider performance.
• Collaborates with the management team in ensuring the viability of the organization through the oversight of provider productivity; development of the annual budget; maintaining thorough evaluation of clinic goals and budgets; and participation as a member of the administrative management team.
• Develops and presents clinic performance reports to the Market Medical Director and Executive Leadership.
• Assumes responsibility for quality of medical services rendered to patients by monitoring quality and appropriateness of care.
• Provides supervision of continuing professional education, in-service training, and orientation of new medical staff.
• Provides key input to the development of care delivery policies and procedures.
• Oversees documentation and care planning.
• Performs periodic review of practice management functions.
• Assures a high standard of medical care by reviewing results of patient satisfaction surveys; reviews clinical patient complaints.
• Maintains OSHA, ACHA, emergency preparedness, infection control and regulatory compliance for the clinics.
• Provides professional oversight for advanced practice nurses (ARNP) and/or physician assistants (PAs)
• Handles physician behavior and impairment issues.
• Analyzes, manages and develops improvement plans for adverse events as well as patient complaints/issues that arise from medical care.
• Delivers direct patient care within the clinic scope of practice.
• Perform other duties as assigned.