Job Summary
Job Description
Location:Coconut Point -23450 Via Coconut PointEstero FL 33928
Department: Registration Services
Work Type: Full Time
Shift: Shift 1/8:30:00 AM to 6:00:00 PM
Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour
Summary
- When you join Lee Health as a Customer Service Rep, youll enjoy getting involved to continuously improve your skills.
- Having a career with Lee Health offers a caring workplace culture, great coworkers, exceptional benefits package (including up to 5% retirement match and college tuition reimbursement after a year with Lee), career growth, work/life balance, and a market competitive salary.
- Monday to Friday, Saturday every 6-8 week / 7:30a to 4:00pm - Rotating Saturday every 4 weeks or so
- We also have a Monday to Friday 8:00am to 5:30pm with the flexibilityto cover 9:30 to 6:00pm available - Rotating Saturday every 4 weeks or so
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Requirements
Educational Requirements
| Degree/Diploma Obtained | Program of Study | Required/ Preferred | and/or |
| High School Diploma or Equivalent | Required | ||
Experience Requirements
| Minimum Years Required | Area of Experience | Required/ Preferred | and/or |
| Less than 1 Year | Clerical/Administrative | Required | and |
| Insurance | Preferred | or | |
| Customer Service | Preferred |
Additional Requirements
1-2 years prior experience required for Lee Health Solutions.
State of Florida Licensure Requirements
| Licenses | Required/ Preferred | and/or |
| Not Required | ||
Certifications/Registration Requirements
| Certificates/Registrations | Required/ Preferred | and/or |
Additional Requirements
Basic Life Support (BLS) may be required at some locations within 90 days of hire.
US:FL:Estero