Customer Service Representative - Lee Physician Group - Registration Services - Coconut Point
Fort Myers, Florida, United States

Job Summary

Occupation Physician
Specialty Anesthesiology
Degree Required MD/DO
Position Type Full-Time
Work Environment Hospital Clinic/Private Practice
Location Estero, Florida, United States
Visa Sponsorship No

Job Description

Last Update: 11/05/24

Location:Coconut Point -23450 Via Coconut PointEstero FL 33928

Department: Registration Services

Work Type: Full Time

Shift: Shift 1/8:30:00 AM to 6:00:00 PM

Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour

Summary

  • When you join Lee Health as a Customer Service Rep, youll enjoy getting involved to continuously improve your skills.
  • Having a career with Lee Health offers a caring workplace culture, great coworkers, exceptional benefits package (including up to 5% retirement match and college tuition reimbursement after a year with Lee), career growth, work/life balance, and a market competitive salary.
  • Monday to Friday, Saturday every 6-8 week / 7:30a to 4:00pm - Rotating Saturday every 4 weeks or so
  • We also have a Monday to Friday 8:00am to 5:30pm with the [Register to View] to cover 9:30 to 6:00pm available - Rotating Saturday every 4 weeks or so

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Requirements

Educational Requirements

Degree/Diploma ObtainedProgram of StudyRequired/
Preferred
and/or
High School Diploma or EquivalentRequired

Experience Requirements

Minimum Years RequiredArea of ExperienceRequired/
Preferred
and/or
Less than 1 YearClerical/AdministrativeRequiredand
InsurancePreferredor
Customer ServicePreferred

Additional Requirements

1-2 years prior experience required for Lee Health Solutions.

State of Florida Licensure Requirements

LicensesRequired/
Preferred
and/or
Not Required

Certifications/Registration Requirements

Certificates/RegistrationsRequired/
Preferred
and/or

Additional Requirements

Basic Life Support (BLS) may be required at some locations within 90 days of hire.

US:FL:Estero