About Jefferson

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. [Register to View] target="_blank">Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. [Register to View] target="_blank">Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. [Register to View] target="_blank">Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educa­tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Minimum Education and Experience Requirements:

Education:

• Bachelor’s degree preferred; High School diploma or GED required

AND

Experience:

• 2+ years of clerical/customer service experience required
• Experience in a library setting preferred

Competencies (Knowledge, Skills, and Abilities Required):

• 2+ years of clerical/customer service experience.
• Ability to use and learn basic computer software and systems. Strong customer service skills.
• Good organizational and interpersonal skills.

Job Summary

Assists in overseeing daily operations in the library's circulation unit, including opening and closing of the building. Coordinates and processes interlibrary loan requests. Responsible for managing reserves and the maintenance of the library's book collection. Provides assistance to library users in these areas and general patron assistance as needed. Ability to work an evening and weekend schedule.

Essential Functions

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Assists in the operation of the circulation department by providing direct service to all patrons. Resolves problems related to circulation. Responsible for opening the library and/or closing the library in conjunction with library staff or on one’s own.
• Assists in filling interlibrary loan requests from Jefferson faculty, students and staff and from outside organizations, using both the ILLiad and EZborrow systems.
• Oversees the book collection shelving process and supervises part-time stack attendant.
• Oversees the collection inventory process on a rotating basis.
• Makes reports of lost or missing items.
• Works with acquisitions/collections librarians to reacquire or remove items from the collection.
• Maintains course reserves, updates LibGuides, as needed.
• Other duties as assigned.