Job Summary
Job Description
At Author Health, we are on a mission to improve access to high quality mental health care for older adults with severe, complex mental health conditions. Author’s innovative care model is a virtual-first, technology-enabled mental health solution for seniors with serious mental illness (SMI), substance use disorders (SUD) and dementia. At Author, we work as a multidisciplinary team and partner closely with primary care offices, families and caregivers. Our goal is to improve the quality of life for patients by providing community-based wrap-around outpatient mental health care inclusive of psychiatric, psychotherapeutic and care management services and keeping them out of the hospital and the ER. We deliver the majority of our clinical services through our virtual platform, with in-person contact as needed. As part of our growth, we seek a Psychiatric Mental Health Nurse Practitioner to join our collaborative team. This is a fully remote position.
Job Responsibilities
Engage with patients in a respectful, sensitive and non-judgemental manner that is appropriate to the patient’s age, physical ability, educational level, and culture, potentially involving the patient’s family members in this process
Collaborate professionally with a team-based approach to care, including participating in group huddles and clinical case discussion alongside psychiatrists, psychotherapists, medical assistants and behavioral health care managers
Coordinate care with PCPs to support medical health, makes referrals as needed and order appropriate laboratory and imaging workup
Determine when higher levels of care are warranted, manage crisis situations, and help facilitate transitions in care
Navigate the electronic medical record efficiently and maintain timely, accurate documentation of clinical encounters
Curious and passionate about innovations in healthcare, including interacting with technology and product teams, testing new products and giving feedback on design
Flexible with change, able to adjust, pivot and adapt in a startup environment that includes frequent shifts in structure and uncertainty
Qualifications
Dedication to serving an older adult population, aligned with the company mission. Relevant clinical experience with this specific population is preferred.
3-5 years working as an NP in acute psychiatric settings, including ER, Urgent Care, Inpatient Units, Intensive Outpatient Programs, ACT teams, Nursing Homes and outpatient mental health clinics managing complex patients with SMI/SUD and dementia.
Compassionate approach to care, excellent listening skills, empathy and humility, patience with challenging patients including substance abuse and cognitive impairment.
Strong clinical judgment and psychiatric knowledge base, able to manage crisis situations, engage with families and caregivers. Knowledge of geriatric psychopharmacology, accurate formulation of psychiatric diagnoses, supportive therapeutic interventions.
Experience working with major medical comorbidities and complex care needs including social determinants of health.
Team player, hard-working and collaborative, willing to engage in pilot projects, help colleagues when needed, and align with company goals.
Demonstrates a high degree of professionalism including timeliness for patient visits and clinical meetings. Returns calls, medication requests and messages promptly.
olAbility to seek out supervision appropriately, receive and integrate feedback, and demonstrate growth through increasing independence.
Ability to communicate clearly and effectively with patients, peers and managers.
Engages with metrics relevant to clinical quality, monitors adherence to company goals and responds to audits, performance reviews, and recommendations.
Strong computer and software skills, able to navigate technology, utilize virtual interface smoothly, demonstrate fluency with Google suite of applications.
Comfortable with the startup environment, including flexibility and adaptability to company pivots and changes, importance of pilot programs and iterations on design.
Previous experience providing virtual care or telehealth services required.
Experience in managed care models, collaborative care or value based care preferred.
Conduct initial evaluations and follow-up visits for patients, make appropriate referrals to psychotherapy and care management, engage in regular weekly supervision with MD to review case list
On-Call responsibilities are after-hours by phone for 1 week every 3-4 months or as needed. (This is a light call that averages 0-2 calls/day, rare emergencies).
Bilingual Spanish and/or Haitian Creole speaking applicants are highly desirable and strongly encouraged to apply (pay differential is available)