DIRECTOR OF QUALITY IMPROVEMENT
New York, New York, United States
Job Summary
Occupation
Nurse Practitioner
Specialty
Family Practice/Primary Care
Salary
$120,000
– $140,000
• yearly
Degree Required
Other
Position Type
Full-Time
Work Environment
Outpatient
Location
356 W 18th Street, New York, New York, 10011, United States
Visa Sponsorship
No
Job Description
Last Update:
12/09/24
As the Director of Quality Improvement, you will play a critical role in ensuring the highest standards of care and operational efficiency at Callen-Lorde. You will lead the development and implementation of quality improvement initiatives, collaborate with clinical and operational teams, and oversee compliance with regulatory standards.
Key Responsibilities:
As the Director of Quality Improvement, your responsibilities will include:
- Quality Management Oversight: Lead the organization's quality management program, including developing and implementing quality improvement plans.
- Payor Relations: Serve as the primary liaison with health insurance plans to optimize quality incentive programs.
- Regulatory Compliance: Ensure compliance with regulatory standards, including PCMH accreditation and Health Commerce System requirements.
- Data Analysis and Reporting: Analyze performance data to identify areas for improvement and generate reports for leadership.
- Team Leadership: Supervise quality improvement staff, providing guidance, training, and performance evaluations.
- Collaboration with Clinical Teams: Work closely with clinical teams to identify and address quality issues.
- Training and Education: Develop and deliver training programs to staff on quality improvement methodologies and best practices.
- Strategic Planning: Contribute to the organization's strategic planning process by identifying quality improvement opportunities and aligning them with organizational goals.
Qualifications
NYS clinical licensure (RN, PA, NP, MD) or related clinical experience preferred
5+ years experience overseeing quality management department, projects and initiatives in a healthcare setting
5+ years of supervisory experience
Experience working in outpatient clinic, hospital, or other community health setting required CPHQ or equivalent certification preferred
Six sigma/lean certification preferred
Knowledge of LGBTQ+ and HIV/AIDS related health issues
Demonstrated ability to coordinate the provision of direct social services, problem solve, and optimize service delivery systems
Proven track record in the successful implementation of programs and development of programs for special needs populations
Possess the ability to drive the initiatives of the organization, interact effectively with a diverse staff and be comfortable working in an interdisciplinary environment
Working Hours
Skills
Excellent interpersonal, written, and oral communication skills
Exceptional attention to detail and customer service
Strong computer literacy
Ability to prioritize and manage multiple projects simultaneously
Ability to work with diverse populations
Ability to work within team-based structure
Commitment to continuous learning and professional development
Commitment to diversity, equity and inclusion work and creating an anti-racism and anti-oppressive culture in the work environment.
Commitment to the mission of Callen-Lorde